Shipping delays should be expected due to the unprecedented flooding, landslides and road closures in BC.
SHIPPING POLICIES:
We ship orders via Canada Post. If you'd like to ship to another country please shop though our USD website masonjarmerchant.com which serves the U.S. and the rest of the world.
Rush orders may ship via DHL or other carrier, we choose the fastest service possible for the money you've paid for shipping.
Most orders will ship the following business day. Once the package leaves our store we do not have any control over how long it will take to get to you.
Due to the handmade nature of some of our products we can take up to 10 business days to ship any order. We aim to ship every order inside of 3 business days but that time frame is not guaranteed.
We try to use as little plastic in our packaging as possible.
Of course, this can be difficult when we are shipping glass items, but we do our best to reuse materials when possible. This includes bubble wrap, packing peanuts, boxes, even bubble mailers.
In general our jars are wrapped with corrugated cardboard.
If you have rainbow-mismatched packing peanuts - these are reused. Please consider reusing them again yourself.
If you have all white cylindrical packing peanuts these are made from corn and are totally dissolvable in water. Of course, reuse them if you can!
We are currently still using cellophane tape, but we are making the switch to paper tape soon.
If you have any other ideas we can implement, please send them our way, we are always looking for ways to lower our environmental impact.
Thank you,
The Mason Jar Merchant Team
